Offered as an Academic Certification
The conflict management certificate consists of a 28-credit interdisciplinary curriculum grounded in the communication discipline. This program will prepare learners through theoretical frameworks, case study analysis, and practical application opportunities enabling each participant to become collaborative problem solvers both in their professional and personal lives. This certificate is open to any degree or non-degree-seeking student, major, or individual desiring to develop their conflict management skills.
The program learning objectives are:
Our Conflict Management Certificate program is designed for individuals from all walks of life who recognize that conflict is an inevitable part of human interaction and are eager to enhance their conflict management and restorative communication skills. Whether you’re a professional seeking to excel in your career by effectively managing workplace disputes or an individual striving for personal growth and harmonious relationships in your everyday life, this certificate will provide you with the foundational skills needed.
In our Conflict Management Certificate program, participants will cultivate essential conflict resolution skills. They’ll master effective communication techniques, analyze conflicts through various lenses, integrate diverse conflict theories, and develop practical intervention strategies. Learners will also deepen their understanding of ethical principles in conflict resolution. This comprehensive program equips individuals to become adept problem solvers in both professional and personal spheres, offering the tools to tackle conflicts with confidence and integrity.
Contact: Erica Knotts – 541.552.8433 – knottse@sou.edu
Business Administration Minor – Communication Studies Minor – Criminal Justice, Minor – Environmental Science and Policy, Minor – Certificate in Restorative Justice
Credit for Prior Learning – Learn More
SOU Communication Program
Britt Hall 240
1250 Siskiyou Blvd.
Ashland, OR 97520
541.552.6673
– Questions About Communication? –