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Southern Oregon University

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Welcome to the Service Center!  The Service Center is a customer focused unit dedicated to providing excellence in administrative support for the business operations of Southern Oregon University.

What's New

The Service Center is now located in Britt Hall on the 3rd floor, formerly the Britt Ballroom.  Come on in and check out our new space and say "hi" to your team.

On Monday, September 22, Departments will begin coming to the Service Center to deposit.  We will be available Monday through Friday 8 am to 4:30 pm.  Please leave enough time to wait for our staff to enter your deposit prior to returning to your office.

To better serve you we have recently made changes to the HR and Payroll Specialist roles.  We will now have staff specializing in Payroll and those specializing in HR.  There will be some crossover tasks and they will still operate as a team, but this split will afford greater accountability and expertise in these areas.  Please visit the Staff page for assignment details.

Please take a few moments to complete the Service Center satisfaction survey.  If you did not receive the all staff email with the link, please email kinseyb@sou.edu.

You are now able to view documentation through the S Drive.  Go to S:/Service Center/Special Access.  Here you will find two folders: READ-ONLY and READ-WRITE.  The READ-ONLY folder has scanned documentation, such as paid invoices and Pcard statements, available for viewing.  Naming convention on documents is: Doc#_DocType(eg Invoice, Pcard, etc)_Vendor(Department for Pcard)_Index.  Here is how you may search for specific documents:

  1. Open folder the document is in (eg Invoice for invoices, etc)
  2. Go to Search box in upper right corner
  3. Type in Search criteria.  Doc# is the best way to get to a specific document.  If you do not know the Doc# you may look it up by Vendor in Banner (FAIVNDH) or contact your Support Specialist.  You may also look up the document by any information that is in the naming convention (Vendor or Index).
  4. Find the document and open

We will be placing all documents we receive, along with corresponding approvals and related documentation, in these folders until Nolij is completed and rolled out.

The READ-WRITE folder is where all staff can share or change documentation with the Service Center.

Important Dates

Location

Service Center Location 9-19-14