Students

Overview

All registered students at Southern Oregon University receive a student email account. Your account will remain active as long as you remain registered for classes. If you do not register for a term, your account will be deleted (although accounts will remain active over the summer to provide opportunity for Fall term registration).

Your SOU student email account is a primary way faculty and administration communicate with students on important university business, including billing for university charges, account purge notices, course assignments, changes in computer labs, etc. So be sure to check your email often. You are responsible for information communicated to you this way.

By using your email account, you agree to abide by the SOU Acceptable Use Policy. Your account may be revoked if you do not adhere to the policy, and you may be subject to discipline under the Student Code of Conduct.

Email Addresses

You can send and receive email from anyone on campus or anywhere in the world. Your email address is simply your network account name with "@sou.edu" added to it. Alternatively you may use your first and last names in the format first.last@sou.edu as your email address.

Example

Network Account Name: smithj

Email Address: smithj@sou.edu or john.smith@sou.edu

Password

You should change your password immediately after you start using the system, and regularly there after. At the minimum you should change your password once per year perhaps at the beginning of the fall term. The preferred interval would be once per term. You should change your password immediately if you are concerned that someone may have learned your password. Keep in mind, your email password is the same as your network account password.

Address Book

The student email system includes a searchable Address Book that includes all Faculty, Staff, and Students (except for FERPA Confidential Students). You can also use the SOU web-based directory.

Accessing your Email

You can get your email from anywhere on the Internet using MySOU portal or the GMail and Google Apps link on the SOU Anywhere page.

You can also use any IMAP mail client such as Mozilla Thunderbird or Mac OS X Mail. To use email client software you must configure the following settings:

Full instructions for many email clients can be found here.

Email Limitations

Your SOU student email account has storage limitations. Specifically, you have 7.5 GB of room for your e-mail account (including incoming mail, sent mail, Google Docs, etc.) If you exceed your 7.5 GB limit, you will no longer be able to receive any new mail until you delete or move messages from your mailbox. SOU is not responsible for lost or deleted e-mail as a result of these size restrictions.

Also, there is a size limit of 10 MB for attachments received. Messages with attachments larger than 10 MB will be rejected by our system. In addition, the firewall rejects attachments with file extensions such as .zip, .bat. exe or .scr that could contain viruses. Please keep this in mind when expecting attachments to be sent to your e-mail account.

E-mail Forwarding

If you have another e-mail account you prefer to use, such as Jeffnet or Hotmail, you can forward your SOU student e-mail to that account, so you have it all in the same place. Instructions on setting up mail forwarding are located here.

Disclaimer: Be sure to keep your account active and cleaned up. Some accounts, such as Hotmail, are automatically blocked if you reach your storage limit. If you choose to forward your e-mail to a different account, remember you are responsible to ensure that you can receive official SOU communications forwarded to your personal account. SOU is not responsible for lost or deleted e-mail due to account closures or size restrictions.