Getting Help from IT
Your Computing Coordinator is your single point of contact for technology assistance. Your Coordinator will provide you with professional, knowledgeable, and timely assistance for all your IT needs.
How to contact your Computing Coordinator:
Immediate response for classroom issues is available from the Classroom Hotline at extension 541-552-8900 or through your Computing Coordinator.
Our help desk can assist with account, wireless, and other issues. We even provide limited support for you personal equipment problems:
Log in to https://support.sou.edu to submit a help ticket.
Call the IT Helpdesk at (541) 552-6900 or email firstname.lastname@example.org
Stop by in-person during our posted hours of operation.
The IT Helpdesk is located on the first floor of the Main Computer Lab building. You can find it on the campus map here.
Many common problems are covered in our Knowledgebase at: https://support.sou.edu. Just click on the Knowledgebase button to browse through self-help articles by category, or use the built-in search feature to quickly find what you’re looking for.
Plan ahead for your event by contacting your Computing Coordinator. We’ll make sure you are prepared with equipment, procedures, and answers to your technology questions.
Please visit our Forms page.