Getting Started - FAQ's
Accounts
- What is my SOU Network Account?
- How do I log into my network account on a Windows computer?
- What is the Banner Student Information System (SIS)?
- What are the computing policies at SOU?
Computers and Software
- What types of computers are supported on campus? Is this a Windows or Macintosh campus?
- How do I purchase a computer?
- What software is available on campus?
- Can I get software for use on a laptop or home computer?
- How can I maintain my WinXP computer and prevent problems?
- How do I keep my computer safe from viruses and other threats?
- Are there any laptop computers and/or projectors I can borrow?
Training, Support, and Documentation
- Where is the Banner Student Information System (SIS) documentation?
- What other computer documentation exists?
- Whom do I call when I have telephone problems or questions?
- Is there any support offered for laptop computers or Personal Digital Assistants (Palm, Pocket PC, etc.)
Working From Off-Campus: Remote Access
- How can I use my e-mail when I'm not on campus?
- How can I get to files in my F: or G: drive when I'm not on campus?
Mass Communication with the Campus Community
