Junk Mail Handling

Use Junk Mail Handling to decide what to do with unwanted Internet e-mail that is sent to your GroupWise e-mail address.

Several documents have been written about this subject in regards to how SOU is taking steps to deal with it, and the best ways for you to address it. Please read the two documents listed here.

• Spam Information Message
• SOU Junk Mail Handling - Best Practices Documentation.

Address Selector

When you are composing an item and click Address from an item view toolbar, a simple address book called the Address Selector dialog box is displayed.

This is not a full address book with all of the maintenance features. It is an offshoot version of the address book with limited features that would be useful to you from the compose view. If you want to open the system address book, click Address Book in the Main Window toolbar.

Address Book Enhancements

The Address Book has been reorganized to display address books in an Address Book List in the left pane of the Address Book view. You can expand and collapse each address book by clicking + and -.

Groups display below each expanded address book. Contacts, resources, organizations, and groups display in the right pane of the Address Book view.

This is the place to go when you want to do address book maintenance such as adding, deleting, or making property changes to the addresses in your personal address books.

Tabbed Item Views

Item views have tabs where you can make selections and specify additional information about that item.

In items you are composing, the Send Options tab lets you select the send options that apply to that item. For example, the Mail item view includes options for Priority, Delayed Delivery, Security, Status Tracking, and so forth.

In items you have received and sent, the Properties tab shows who else received the item, the size and creation date of attached files, and more. The Personalize tab gives you the options of adding a personal subject and assigning a category to the item.

Categories

You can assign a category to any item, including contacts. Categories provide you with a way to organize your items. You create and add categories and assign identifying category colors. The colors display in the item list and in the Calendar.

You can assign more than one category to an item, and specify which category is the primary one. The color of the primary category will be used to identify the item. To assign a category to an item, right-click the item, click Category, then click the category name.

Four default categories (Follow-Up, Low Priority, Personal, and Urgent) are available for you to immediately assign to items. You can modify and delete them if you choose, as well as continue to create new categories.

You can filter on categories by using the Show menu next to the new Filter icon. You can add a Category column heading and sort your item list by category.

My Subject

You can add a personal subject to items in your item list. This subject displays in the item list and in the Calendar. When you open the item, you can see the original subject.

Drop-Down List

From this drop-down list, you can select your Archive mailbox, Backup mailbox, and Proxy.

In an item you are composing, you can select a Proxy name or the account from which you want to send this item by clicking the From drop-down list.

This list can be found above your list of mail folders.

Filter Enhancements

The new Filter icon is two overlapping circles, one shaded and one white. The Filter icon is now located in the top right of the item list header. The Filter dialog box has been simplified. To access the previous Filter dialog box, click Advanced Filter in the Filter dialog box.

Attachment Enhancement

Opening attachments has been enhanced. If the attached item is a forwarded or embedded message, single-clicking the attachment opens the attached message in the message field of the open item. When an attached message is displayed in the message field, the item header includes a link called Parent Message. If you click this link, the message field will display the "parent message," meaning the item one level up.

If the attached item is a file, single-clicking the attachment displays it in the message field of the open item. Double-clicking the attachment either opens it in the application with which it is associated, or displays it in the viewer.

New options in Tools > Options > Environment > Default Actions allow you to specify defaults for what happens when attachments are double-clicked. You are also prompted to specify these options the first time you double-click attachments.

Contacts Folder

The Contacts folder, by default, represents the Frequent Contacts address book in the Address Book. (You can change the folder properties so that it represents a different address book in the Address Book.) Any modification you make in the Contacts Folder will also be made in the Frequent Contacts address book.

From this folder, you can view, create, and modify contacts, resources, organizations, and groups.

The Contacts folder is a system folder.

Checklist Folder

Use the Checklist folder to create a task list. You can move any items (mail messages, phone messages, reminder notes, tasks, or appointments) to this folder and arrange them in the order you want. Each item is marked with a check box so that you can check off items as you complete them.

After you have moved an item to the Checklist folder, you can open it, click the Checklist tab, and assign it a due date. You can also mark it Completed and set its position in the list from the Checklist tab.

If you want another folder to work the way the Checklist folder does, right-click the folder, click Properties, click the Display tab, then select Checklist from the Setting Name drop-down list.

The Checklist folder is a system folder. It replaces the Task List folder.

It may be useful to use this feature if you get most of your work requests through email.

Sent Items Folder

The Sent Items folder displays all the items you have sent. Use this folder to find items you want to resend, reschedule, retract, and so forth.

The Sent Items folder is a system folder. (The Sent Items folder in previous versions of GroupWise was a Find Results folder.)

Read Views

When you open an item you have sent or received, the item is displayed in a read view ("viewer"). This view is easier to read and distinguish from a compose view.

Calendar Enhancements

The Calendar has a new header with new navigation and date-choosing controls. These controls are consistent in every Calendar view. The colors in the Calendar have been softened to allow category colors of Calendar items to be more noticeable.

New Headers

Headers have been added above the item list, Folder List, Calendar, and QuickViewer. They have also been added to items. These headers provide information about the folder or view you are in. In items, they include drop-down lists that display who the item was sent to, recurring dates of auto-date appointments, attachment lists, and more.

New Icons

New icons have been added, and existing icon images have been updated in the toolbar, Item List, Folder List, Calendar, attachment window, item views, and QuickViewer.

Four new icons indicate status for sent items. For an image and description of these icons, click Help, click Help Topics, click the Index tab, then type sent items. Double-click icons next to in the keyword list to display the topic About the Icons Appearing Next to Your Items.

Pending Sent Items

Pending sent items are displayed in bold in the Item List.