Information Technology

IT Services for Faculty and Staff

The SOU Information Technology (IT) department provides a wide range of information resources and technology services to SOU Faculty and Staff: 

• Faculty/Staff Help Desk for technical support one-stop shopping.
• Group and individualized training.
• Lab and Technology Equipped Classroom support.
• Setup and repair services for computers and printers.
• Mobile technology support including laptops, PDA’s, and cell phones.
• Moodle E-learning system and distance learning technologies.
• Media equipment checkout and setup for large events.
• Programming for institutional databases including the student information system.
• Email and network services including a large library of software, network storage, backup, and printing.
• Wired network infrastructure and wireless network that covers most of the Ashland campus.
• Telecommunications systems.
• Consulting services for academic and administrative departments to assist in planning for the information systems needed for campus operations.