Information Technology
Contact Us
Below is a list of contacts for specific IT issues. If an issue does not appear on this list, please contact the appropriate Help Desk (see contact information at the bottom of this page) where you will be directed to the appropriate person.
|
Advice on Purchasing New Desktop or Laptop Computer Equipment |
Diana Cowart 2-8543 |
|
Placing Equipment Orders for Printers or Peripherals |
Karen Haynes 2-6449 |
|
Service or Repair to University-owned Computers |
Faculty & Staff Help Desk |
|
Scheduling Computer or Telephone Equipment Installation or Relocation |
Faculty & Staff Help Desk 2-6900 |
|
Telephone or Voicemail System Information or Assistance |
Faculty & Staff Help Desk 2-6900 |
|
Automated Call Attendants and Voicemail Consulting |
Diana Cowart 2-8543 |
|
Notebook Computer or Display Systems for Checkout |
Media Services 2-6393 |
|
Media Equipment Setup for Events |
Media Services 2-6393 |
|
Information Technology Consulting for Distance Learning |
Don Hill 2-6596 |
|
Help with University-owned Software |
Faculty & Staff Help Desk 2-6900 |
|
Multi-user or Network Software Purchases |
Diana Cowart 2-8543 |
|
Installing Software on SOU Network |
Roger Linhart 2-8544 |
|
Assistance or Account Request for Network, Email or Banner Student Information System (SIS) |
Faculty & Staff Help Desk 2-6900 |
|
Assistance Creating a Class Roster Using Banner |
Faculty & Staff Help Desk 2-6900 |
|
Assistance or Account Request for Financial Information System (FIS) |
Refer to the FIS Expert Help List. 2-8786 |
|
Assistance with Blackboard |
Faculty & Staff Help Desk 2-6900 |
|
Telephone System Billing |
Dona Bugg 2-6800 |
|
Assistance with Scantron Exams, Evaluations, and Grades |
Karen Haynes 2-6449 |
|
SOU Web Site Guidelines |
Faculty & Staff Help Desk 2-6900 |
|
Linking Web Pages to SOU’s Web Site |
Paul Lieberman 2-6962 |
|
IT Training Schedules and Information |
Faculty & Staff Help Desk 2-6900 |
|
Requests for Customized Computer Training |
Faculty & Staff Help Desk 2-6900 |
