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Career Development Services

Professional Social Etiquette


Below are some basic etiquette tips for socializing in a professional setting.

Arrival

  • Show up on time, ten minutes early is recommended.
  • Turn off your cell phone.
  • Place your name tag on the upper right side, toward your shoulder.
  • Wear appropriate attire, clarify ahead of time.
  • Use an official title (e.g., Dr. Rodriguez) when greeting someone.
  • When introducing executives, begin with the highest ranking person (e.g., Ms. CEO, I would like you to meet Mr. Hiring Manager).
  • Make sure that you hear the person’s name. If not, ask to have the name repeated.
  • Make immediate eye contact and smile when introduced.
  • Always shake hands from a standing position.
  • Shake hands (web to web).
  • Whenever possible, volunteer your name first. This demonstrates friendly confidence.

Socializing

  • Make eye contact to build rapport and convey your interest, attention and confidence.
  • Smile.
  • If others order alcoholic beverages, do not feel obliged to order one also.
  • Avoid topics that may be controversial or unsuitable (e.g., politics, gossip, religion and off-color jokes).
  • Avoid foul or inappropriate language.
  • Show active listening skills by asking open-ended questions.
  • Bring up the weather, if all else fails.

Dining

  • Be as polite to servers as you are to those with whom you are dining.
  • Once seated, place your napkin in your lap.
  • Put it on your chair when leaving the table temporarily.
  • When finished eating, place your napkin to the left side of your plate.
  • Cutlery should be used starting from the outside in.
  • The bread plate is located on the left side. If you start the bread basket, always pass it to your right.
  • Help yourself after the basket has circulated around the table.
  • Your water glass, coffee cup, and other glassware are located on the right.
  • Salt and pepper shakers always travel together.
  • Wait for the host to begin eating or start when invited by the host to do so.
  • Do not begin until everyone at your table is served.

Follow-up

  • Collect a business card or contact information from individuals you met during the event.
  • Send a thank-you note within 1-2 days to convey appreciation and professionalism.
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